Frequently Asked Questions
1
What are the shipping times?
Standard Shipping: Delivery within 5–7 business days
Expedited shipping is available.
2
How can I make the payment?
We accept payments via credit cards, PayPal, Apple Pay, Google Pay, Shop, Amazon Pay, and Venmo.
3
How much does shipping cost?
In the US, shipping is free for orders over $65; otherwise, it costs $7.95. The cost of expedited and international shipping is calculated when ordering on our site.
4
What are the Ixya Beauty Lounges?
The Ixya Beauty Lounges are beauty centers located in the thermal parks of Negombo and Castiglione, in Ischia, where we offer treatments with Ixya products and protocols.
5
Are Ixya products made in Italy?
Yes, all of our products are made in our facilities in Ischia, Italy.
6
Are Ixya products dermatologically tested?
Yes, our products are dermatologically tested and can also be used by those who are allergic to nickel.