Privacy policy

Privacy Policy

At Ixya.us, operated by Pure Element Collection, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products. By using our website, you agree to the terms of this policy.

 

1. Information We Collect

1.1. Personal Information:

  • When you create an account, make a purchase, or contact us, we may collect the following information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (e.g., credit card details)

1.2. Non-Personal Information:

  • We may collect non-identifiable information automatically through cookies and analytics tools, including:
    • IP address
    • Browser type
    • Pages visited and time spent on the website

1.3. Sensitive Information:

  • We do not intentionally collect sensitive personal information, such as health or medical details, unless necessary for product safety inquiries.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer support
  • To send order updates and promotional emails (with your consent)
  • To improve our website and services
  • To comply with legal obligations

 

3. Sharing Your Information

3.1. Third-Party Services:

  • We may share your information with third-party providers to:
    • Process payments (e.g., PayPal, Stripe)
    • Ship and deliver orders (e.g., USPS, UPS)
    • Analyze website traffic (e.g., Google Analytics)

3.2. Legal Compliance:

  • We may disclose your information to comply with applicable laws, regulations, or legal requests.

3.3. No Sale of Personal Data:

  • We do not sell, rent, or trade your personal information to third parties.

3.4. Do Not Sell or Share My Personal Information:

  • If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you have the right to opt out of the sale or sharing of your personal information.
  • To exercise this right, please click the “Do Not Sell or Share My Personal Information” link at the bottom of our website.

 

4. Cookies and Tracking Technologies

4.1. Cookies:

  • We use cookies to enhance your browsing experience and analyze website performance.
  • You can manage or disable cookies through your browser settings.

4.2. Third-Party Tracking:

  • Third-party tools like Google Analytics may collect data about your interactions with our website.

4.3. Opt-Out of Targeted Advertising:

  • If you prefer not to have your data used for targeted advertising, you can opt-out by visiting the “Do Not Sell or Share My Personal Information” page or adjusting your preferences in our cookie banner.

 

5. Your Rights

5.1. Access and Correction:

  • You have the right to access and update your personal information by logging into your account or contacting us.

5.2. Data Deletion:

  • You may request the deletion of your personal information, subject to legal obligations.

5.3. Marketing Preferences:

  • You can opt-out of promotional emails by clicking the “unsubscribe” link in our emails.

5.4. State-Specific Privacy Rights:

  • Residents of California, Virginia, Colorado, Connecticut, and Utah have additional rights, including:
    • The right to know what personal information we collect and how we use it.
    • The right to opt out of the sale or sharing of personal information.
    • The right to correct inaccuracies in your personal data.
    • The right to data portability.
  • To exercise these rights, contact us at [Your Email Address].

 

6. Data Security

We use industry-standard security measures, such as encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure.

 

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

 

Contact Us

For questions or concerns regarding shipping, please contact us at:

If you have questions about these Terms and Conditions, please contact us at:

Pure Element Collection
1640 Boro Place, Suite 400, Tysons, VA 22102
info@ixya.us